Return & Refund

What is BLUEKOKA return policy?
Our 100% guarantee ensures that every item you purchase at BLUEKOKA meets your standards.
If you are not satisfied with your purchase, you may return unworn merchandise with all tags attached within 60 days for an exchange or refund. Credits or charges due will be issued to the original credit card. Returns for refund after 60 days will result in an online store credit. Please allow ten (10) business days for your return/exchange to be processed.

How do I return something?
To return an item, Please indicate on the Invoice or The Packing Slip., whether you would prefer a refund or an exchange, and allow ten business days for your return or exchange to be processed.We will notify you via e-mail of your refund once we have received and processed the returned item.

SHIP TO:

BLUEKOKA INC
PO BOX : 1418
Long Island City., NY 11101

Who pays for return shipping?

For a return, you are responsible for the cost of returning the merchandise. Your return will be processed and your credit card credited within ten business days. Please allow up to two billing cycles for a refund to appear on your credit card statement. For an exchange, you are responsible for the cost of returning the merchandise. If you request a replacement item of equal or lesser value, there is no charge to ship the item to you. In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately. We will reimburse you for the cost of returning the package to us, and we will not charge you for the shipping costs of replacement merchandise.